Shipping policy

 

The Skin Boutique Shipping & Returns Policy

We are currently experiencing delays processing orders due to high demand and Australia Post Limitations.

As Australia Post domestic shipping times are further delayed we recommend allowing an additional four business days to timings outlined below. International shipping is severely affected and orders may be delayed up to 6 weeks.

The Skin Boutique Domestic Shipping Policy

Orders are usually received within three business days but may be delayed due to Coronavirus depending on location.

All our orders are despatched from Melbourne metro. Orders placed by 2pm (AEDT) on business days qualify for same day despatch. For security, a signature will be required on delivery.

Please check your shipping information is correct, including business name or unit number. We do not take responsibility for shipping delays or missing items if your address is incomplete or invalid.

Tracking information is provided by Australia Post and will be provided to you by email during the order fulfilment process. We do not take responsibility for issues with tracking or delivery once your order is with Australia Post.

Should an item be returned to us, re-postage fees may apply. If you have any issues please email hello@theskinboutique.com.au